Transforming post-purchase
one upgraded customer at a time
Elevate your customer experience at no cost to you.
Trusted by top brands defining the next era of commerce
How we are different
Interactive Checkout enables brands to achieve balance.
Generous when it helps build loyalty,
vigilant when policies will be abused.
Checkout+
Unlock a premium shopping experience
Provide a true order upgrade at no cost to you.
Checkout+ by Interactive Checkout
Classic Crewneck
Charcoal / M · $68.00
Shipping Protection, 10% CashBack, 90-day Satisfaction Guarantee and Free Returns
AI that knows when to be generous — and when to protect your margins
Our engine scores every customer in real time using data from millions of Shopify orders. Fraudulent claims get blocked. Loyal buyers get instant resolutions.
Customer opts in
80%+ of shoppers add at least one benefit at checkout
AI scores the event
Risk, intent, and LTV evaluated instantly — bad actors flagged, good customers fast-tracked
You keep the margin
Revenue flows to your Shopify store. Claims handled for you. Pure incremental profit.
Over $56M+ in optimized journeys
Reduced customer service caseload by
0%
$4M Shopify Plus brand eliminated a third of support volume with self-serve claims
Increased conversions by
0%
DTC wellness brand added a satisfaction guarantee — cart abandonment dropped overnight
Increased profitability by
0.0%
Average across all brands using post-purchase benefits to drive incremental margin
Did we mention no SaaS Fees?
Provide a true order upgrade at no cost to you.
Your customers opt in to valuable add-ons at checkout. You earn incremental revenue on every protected order — powered by AI and a world-class team.
Add-on Revenue
Performance overview for the last 30 days
Built for your stack
Plugs into your Shopify stack in under 10 minutes
One-click Shopify install. Zero dev time. Works with your existing helpdesk, email, and subscription tools out of the box.
Native checkout extension
Email & SMS flows
Helpdesk integration
Subscription orders
Returns management
Ticket sync
SMS campaigns
Payment processing
Case Studies
Big brands,
Bigger results.
Nordheim Athletics
87% take rateHow a $12M Shopify Plus brand added $1.8M in 90 days with a single checkout widget
Verde Botanicals
91% take rateHow a DTC wellness brand lifted checkout conversion 22% by adding a satisfaction guarantee
Summit & Co
83% take rateHow a Shopify apparel brand added $5.80 to every order — pure incremental margin
Ridgeline Apparel
79% take rateHow cashback-driven loyalty turned one-time buyers into repeat customers at 3.2x the rate
White-glove support
Your CX team will thank you. So will your customers.
We handle claims so your team can focus on selling. Self-serve resolutions, AI-powered approvals, and a dedicated team that treats your Shopify customers like their own.
Dedicated Account Lead
A named expert who knows your Shopify store inside-out. Not a ticket number — a real person who picks up the phone.
Shared Slack Channel
Skip the ticket queue. Drop a message and get a reply in minutes — the same way your team already communicates.
Real-Time Dashboard
See every claim, every resolution, every dollar of add-on revenue — right inside your Shopify admin. No guessing.
My order was supposed to arrive last Friday but tracking hasn't updated in 4 days. Could you look into this? I need it for an event this weekend.
Claim auto-approved · Customer trust score: 94/100
Replacement order created via Shopify fulfillment · Tracking sent to customer
Resolution time: 47 seconds · No CX agent needed
The top rated post-purchase platform on G2
“Great service!”
The team is very helpful to work with. Simple communication, fast, and easy. Customers really enjoy the product as well. It's an overall win/win.
Sarah M.
Head of Ecommerce
“The highest-converting checkout element I've tested”
From a CRO perspective, the cart is incredibly sensitive. Interactive Checkout provides the highest converting element for a shipping checkout add-on that I have tested. The 5% cashback baked-in retention tool is a game changer.
Tony P.
Shopify CRO Consultant
“Game-changer for customer experience”
Our customer service tickets have gone down, repeat purchase rates are up, and we're getting great feedback on the white-glove support. It integrates seamlessly with our Shopify store and the team has been super responsive.
Olivia T.
Director of Operations
“Total game changer for our business”
Their satisfaction guarantee feature has been a perfect fit for our business. If any customer isn't 100% satisfied, we're able to have the product reprinted with no questions and at no expense to us.
Ben R.
VP of Growth, DTC Apparel
“It's been a great partnership!”
The team is always quick to handle every claim, and they totally go out of their way to make things right for the customer. We picked them because we knew they'd treat our customers the way we do, and they've absolutely come through.
James K.
Director of Logistics
“The BACKBONE of our business”
The team is super-responsive to every claim, and always err on the side of helping the customer which we so appreciate. We chose them because we knew they would take care of our customers like we would.
Megan L.
Director of Social Media Marketing
“Very smooth implementation”
The value we are able to pass along to our customer is incredible. Seamless CX process and the team pre-configured everything for our store. Already generating meaningful add-on profit.
Clay W.
General Manager, Shopify DTC Brand
“Seamless integration and high conversion”
From a CRO perspective, the cart is incredibly sensitive. The checkout element is fully compliant. The cashback baked-in retention tool is a game changer. The integration was incredibly easy and quick.
Justin H.
Head of Growth, DTC Wellness
Elevate your post-purchase experience at no cost to you
See how top Shopify brands are driving incremental revenue and reducing support costs through checkout add-ons.